Get answers to common questions or reach our support team directly.
Having an issue or a question not answered below? Send us an email and we'll get back to you within 24 hours.
📧 chigbugeorge7@gmail.comTap the Post tab, allow camera and GPS access, then tap the record button to capture a live video. Your report is automatically stamped with your location and time.
No. Omnividi only allows live recordings to ensure every report is authentic, GPS-verified, and timestamped. Gallery uploads are intentionally blocked to prevent misinformation.
No — guests can browse the map and make up to 3 incident reports for free. Creating a free account unlocks unlimited posting, your personal profile, and full community features.
On the Login or Sign Up screen, tap the Sign in with Apple or Sign in with Google button. These options are available on iOS devices.
Make sure you have granted Omnividi location permissions. Go to your device Settings → Omnividi → Location → and select "While Using the App" or "Always".
You can delete your account inside Omnividi by opening Profile → Privacy & Security → Delete Account. If you no longer have access to the App, email chigbugeorge7@gmail.com with the subject line "Delete My Omnividi Account" and include the email address or phone number associated with the account so we can verify ownership. We will process the request within 7 days.
Deleting your account removes your authentication account, profile information, and stored NIN and BVN information. Certain records may be retained only where needed for legal compliance, fraud or abuse prevention, dispute resolution, or public safety, as explained in our Privacy Policy.
Yes. We only collect data necessary to operate the app. Your location is only used for incident reporting and the safety map. See our Privacy Policy for full details.
Tap the report flag on any incident post, or email us at chigbugeorge7@gmail.com with the incident details and we'll review it promptly.